SentiSense
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Privacy Policy

Effective Date: March 15, 2026

Last Updated: May 30, 2026

Introduction

Compass AI Data Services, LLC ("SentiSense", "we", "us", or "our") operates the SentiSense platform at sentisense.ai (the "Platform" or "Service"). We are committed to protecting your privacy and being transparent about how we collect, use, and share your information.

Beta Status (May 2026): The Platform is currently in Beta. Our equity coverage spans actively curated tickers across major US indexes, including the S&P 500, Dow Jones Industrial Average, and Nasdaq 100, with in-depth reports prepared by our team with the help of AI. ETF coverage launched in beta on May 15, 2026 with a limited set of funds and is being actively improved. Features and data collection practices may evolve as we expand coverage and improve the service.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Platform. Please read this Privacy Policy carefully. By accessing or using the Platform, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy and our Terms of Service.

If you do not agree with the terms of this Privacy Policy, please do not access or use the Platform.

Information We Collect

Information You Provide to Us

Account Information: When you create an account, we collect:
- Email address
- Password (encrypted), or authentication token if you sign in via a third-party provider
- Username or display name
- Profile information you choose to provide

Social Login: You may sign in using third-party authentication providers such as Apple Sign-In or Google Sign-In. When you do so, we receive limited profile information from that provider (such as your name and email address) as authorized by your settings with that provider. We do not receive or store your Apple or Google password. Your use of social login is also subject to the respective provider's privacy policy.

Payment Information: When you subscribe to paid tiers, we collect payment information through our third-party payment processor (Stripe). We do not store your full credit card information on our servers.

Brokerage Account Information: (Currently unavailable) Third-party brokerage integration features are not currently active. This section is reserved for future integrations.

API Keys and Developer Information: When you generate an API key in the Developer Console, we store the key, creation timestamp, and associate it with your account to authenticate your programmatic API requests.

Communications: When you contact us or communicate with our support team, we collect the contents of your messages, including any attachments or information you provide.

User-Generated Content: We collect content you create or share through the Platform, including:
- Watchlists and portfolios you create
- Custom alerts and preferences
- Feedback and ratings you provide, including helpful/not-helpful signals you give on AI-generated insights (used to personalize future recommendations and improve our models)
- Any other information you choose to submit

Information Collected from Anonymous Users

Certain Platform features are accessible without creating an account. For anonymous (unauthenticated) users browsing the Platform, we automatically collect:

This data is not linked to an individual identity unless the user later creates an account. Session-based data (such as story view counters) is stored locally in your browser and is cleared when you close the browser tab.

Information Collected Automatically

Usage Data: When you access and use the Platform, we automatically collect:
- Device information (device type, operating system, browser type)
- IP address and general location information
- Pages visited, features used, and time spent on the Platform
- Referring URLs and exit pages
- Search queries entered on the Platform
- Interaction with AI features and chat history

Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies. See the "Cookies and Similar Technologies" section below for detailed information about our cookie practices and how you can manage your preferences.

API Usage Data: When you use the Data API, we automatically collect request metadata including timestamps, endpoints accessed, IP addresses, response codes, and quota consumption. This data is used for rate limiting, abuse prevention, usage analytics, and billing.

Analytics: We use analytics services (such as PostHog) to help us understand how users interact with the Platform. These services may collect information about your use of the Platform over time.

Information from Third Parties

Market Data Providers: We collect real-time and historical market data from providers including TradingView, Massive.com, and others. This data includes stock prices, trading volumes, and other market information that we aggregate and display on the Platform.

News and Social Media: We collect publicly available information from news sources, social media platforms (including Reddit, X/Twitter, and Discord), and other public sources to provide sentiment analysis and market intelligence features.

Government Disclosure Data: We collect publicly available government-mandated financial disclosures, including congressional trading disclosures filed under the STOCK Act and SEC Form 4 insider trading filings, through third-party data providers. This data includes filer names, transaction details, asset descriptions, and disclosure dates as reported in public filings.

Third-Party Brokerage Integration: (Currently unavailable) Third-party brokerage account connection features are not currently active. This section is reserved for future integrations.

How We Use Your Information

We use the information we collect for the following purposes:

Platform Operation and Service Delivery

Personalization and Enhancement

Analytics and Improvement

Legal and Compliance

Marketing and Communications

You can opt out of marketing communications at any time by following the unsubscribe instructions in our emails or by contacting us at support@sentisense.ai.

How We Share Your Information

We do not sell your personal information. We use one third-party advertising pixel (the X Pixel from X Ads, described under Marketing Cookies) to measure ad performance and support remarketing. You can opt out at any time by selecting "Reject All" in our cookie settings, and we honor Global Privacy Control (GPC) signals from your browser as an opt-out. We may also share your information in the following circumstances:

Service Providers

We share information with third-party service providers who perform services on our behalf, including:

These service providers are contractually obligated to protect your information and may only use it to provide services to us.

Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

Legal Requirements

We may disclose your information if required to do so by law or in response to:
- Valid legal processes (subpoenas, court orders, search warrants)
- Requests from law enforcement or government agencies
- Situations involving potential threats to safety or illegal activities
- Protection of our rights, property, or safety

With Your Consent

We may share your information with third parties when you provide explicit consent or direct us to do so.

Aggregated and De-identified Data

We may share aggregated, anonymized, or de-identified information that cannot reasonably be used to identify you. This may include market trends, usage statistics, and platform analytics.

Data Retention

We retain your information for as long as necessary to provide the Platform and fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Account Information: We retain your account information for as long as your account is active. If you close your account, we will delete or anonymize your information within 90 days, except as required for legal compliance, dispute resolution, or fraud prevention.

Usage Data: We retain personally identifiable usage data for up to 24 months, or less if no longer needed for our legitimate business purposes. Data may be deleted upon user request at any time. We retain aggregated and anonymized usage data indefinitely to improve the Platform and understand usage patterns.

Communications: We retain customer support communications (including emails sent to or from support@sentisense.ai and related support aliases such as info@sentisense.ai, help@sentisense.ai, and contact@sentisense.ai) for 3 years from the date of the message, or longer where required by law or to establish, exercise, or defend legal claims. After the retention period expires, we delete or irreversibly anonymize these communications in the ordinary course of business.

These communications are stored in Microsoft 365 and are subject to our Microsoft Purview retention policy, which may preserve emails for the full retention period even if a user deletes them from their mailbox. You may request deletion of specific communications at any time by contacting support@sentisense.ai, and we will honor these requests where they are not overridden by legal or compliance retention requirements.

Brokerage Data: (Currently unavailable) Third-party brokerage data retention policies will apply if brokerage integration features are activated in the future.

Data Security

We implement reasonable technical, administrative, and physical security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include:

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

Cookies and Similar Technologies

What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website. They help us recognize you, remember your preferences, and improve your experience on the Platform. We also use similar technologies such as web beacons, pixels, and local storage.

Types of Cookies We Use

We use the following categories of cookies:

Essential Cookies (Always Active)

These cookies are strictly necessary for the Platform to function and cannot be disabled in our systems. They are usually only set in response to actions you take, such as setting your privacy preferences, logging in, or filling in forms.

Purpose:
- Authentication and account access
- Security and fraud prevention
- Session management
- Remembering your cookie consent preferences
- Load balancing and platform performance

Legal Basis: These cookies are necessary for the performance of our contract with you and to provide the services you have requested.

Analytics Cookies (Optional)

These cookies help us understand how visitors interact with our Platform by collecting and reporting information in aggregate or pseudonymous form. We use this data to improve the Platform's functionality and user experience.

Purpose:
- Track page views and user navigation patterns
- Measure Platform performance and load times
- Identify technical issues and bugs
- Understand which features are most used
- Analyze user engagement and behavior

Third-Party Services:
- PostHog (product analytics)
- Custom analytics tools for usage patterns

Legal Basis: For visitors in the EEA, UK, and Switzerland, we set these cookies only with your consent (opt-in), and you can withdraw consent at any time through our cookie preference center. For visitors in the United States and other regions, we set these cookies by default, consistent with applicable US state privacy laws, and you may opt out at any time using "Reject All" or the cookie settings. We honor recognized opt-out preference signals such as Global Privacy Control (GPC).

Marketing Cookies (Optional)

These cookies track your online activity to help us deliver more relevant advertising and measure the effectiveness of marketing campaigns. They may be set by us or by third-party advertising partners.

Purpose:
- Deliver targeted advertisements
- Measure ad campaign performance
- Frequency capping (limiting how often you see an ad)
- Cross-device tracking for consistent experience
- Remarketing to visitors who have shown interest

Third-Party Services:
- X Ads (X Pixel)

Legal Basis: For visitors in the EEA, UK, and Switzerland, we set these cookies only with your consent (opt-in), and you can withdraw consent at any time through our cookie preference center. For visitors in the United States and other regions, we set these cookies by default, consistent with applicable US state privacy laws, and you may opt out at any time using "Reject All" or the cookie settings. We honor recognized opt-out preference signals such as Global Privacy Control (GPC).

Cookie Duration

Cookies may be session-based (deleted when you close your browser) or persistent (stored on your device for a set period):

Typical Duration:
- Essential cookies: Session to 1 year
- Analytics cookies: 13-26 months
- Marketing cookies: 3-12 months

Managing Your Cookie Preferences

You have control over which cookies you allow:

Our Cookie Preference Center

When you first visit our website, you'll see a cookie consent banner. You can:
- Accept All: Enable all cookies for the full Platform experience
- Reject All: Disable non-essential cookies (analytics and marketing)
- Customize: Choose specific cookie categories to enable

You can change your preferences at any time by accessing the cookie settings available on our website or by clearing your browser cookies and revisiting our site.

Default settings by region: We infer your region from your browser's time zone, which is a coarse signal and not precise geolocation. In the United States and other regions that follow an opt-out model, non-essential (analytics and marketing) cookies are enabled by default, and you may disable them at any time using "Reject All" or "Customize." In the EEA, UK, and Switzerland, non-essential cookies remain disabled until you choose "Accept All" or enable specific categories. In all regions, while your browser or extension sends a Global Privacy Control (GPC) signal, we treat it as a request to disable non-essential cookies, overriding any prior selection for that session.

Browser Settings

You can also control cookies through your browser settings:

Note: Disabling essential cookies will prevent you from using certain features of the Platform, including account access and personalized settings. Disabling analytics or marketing cookies will not affect Platform functionality but may limit your experience.

Mobile Devices

On mobile devices, you can manage cookies through your device settings or by using the in-app cookie preference center.

Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We do not control these third-party cookies, and their use is governed by the privacy policies of the third-party providers.

Common Third-Party Cookie Providers:
- PostHog (analytics)
- X Ads (advertising measurement and remarketing via the X Pixel)
- Stripe (payment processing)
- Apple and Google (authentication via social login)
- Social media platforms (sharing features)

We recommend reviewing the privacy policies of these third-party providers to understand their cookie practices:

Do Not Track Signals

Some browsers offer a "Do Not Track" (DNT) signal that requests websites not to track your browsing activity. There is no industry standard for how to respond to DNT, and we do not respond to the DNT signal. However, we do honor the Global Privacy Control (GPC) signal: while your browser or extension sends a GPC signal, we automatically disable non-essential (analytics and marketing) cookies, overriding any prior cookie selection for that session. You can also manage your preferences at any time through our cookie consent banner.

Updates to Our Cookie Practices

We may update our cookie practices from time to time to reflect changes in technology, legal requirements, or Platform features. When we make significant changes, we will notify you through the Platform or by email and ask you to review your cookie preferences.

Contact Us About Cookies

If you have questions about our use of cookies or other tracking technologies, please contact us at support@sentisense.ai.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

Access and Portability

You have the right to access your personal information and request a copy in a portable format. You can download your data through your account settings or by contacting us at support@sentisense.ai.

Correction and Update

You have the right to correct inaccurate information or update incomplete information. You can update most information through your account settings.

Deletion

You have the right to request deletion of your personal information, subject to certain exceptions for legal compliance, fraud prevention, and security purposes. You can delete your account through account settings or by contacting us.

Objection and Restriction

You have the right to object to or restrict certain processing of your information, including for marketing purposes.

Withdraw Consent

Where we process your information based on consent, you have the right to withdraw that consent at any time.

Do Not Track

Some browsers have "Do Not Track" features that signal websites you visit that you do not want your online activity tracked. There is no industry standard for the DNT signal, and the Platform does not respond to it. The Platform does, however, honor the Global Privacy Control (GPC) signal as a request to disable non-essential cookies.

Exercising Your Rights

To exercise any of these rights, please contact us at support@sentisense.ai. We will respond to your request within 30 days. We may require verification of your identity before processing your request.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

Right to Know: You have the right to request information about the personal information we collect, use, disclose, and sell about you.

Right to Delete: You have the right to request deletion of your personal information, subject to certain exceptions.

Right to Opt-Out: We do not sell your personal information. We use one advertising pixel (the X Pixel) to measure ad performance and support remarketing, and you can opt out of it at any time by selecting "Reject All" in our cookie settings or by enabling a Global Privacy Control (GPC) signal, which we honor. These laws apply to businesses that meet certain statutory thresholds, which we may not currently meet; we provide these controls regardless, and we will not discriminate against you for opting out.

Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise these rights, contact us at support@sentisense.ai or call us at the number provided on our website.

Children's Privacy

The Platform is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are under 18, please do not use the Platform or provide any information to us.

If we learn that we have collected personal information from a child under 18, we will delete that information promptly. If you believe we have collected information from a child under 18, please contact us at support@sentisense.ai.

Third-Party Links

The Platform may contain links to third-party websites, services, or resources that are not owned or controlled by us. This Privacy Policy does not apply to those third-party services. We are not responsible for the privacy practices of third parties. We encourage you to review the privacy policies of any third-party services before providing them with your information.

International Data Transfers

Your information is primarily stored and processed in the United States, where our servers and infrastructure are hosted (AWS US regions). Some of our service providers, including our advertising partner X Corp, may process data in other countries.

If you are located outside the United States, please be aware that data protection laws in the United States may differ from those in your country of residence. By using the Platform, you consent to the transfer and storage of your information in the United States. We take steps to ensure that your information receives an adequate level of protection in the jurisdictions in which we process it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this Privacy Policy.

If we make material changes, we will provide notice through the Platform or by sending you an email to the address associated with your account. Your continued use of the Platform after we make changes constitutes your acceptance of the revised Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Compass AI Data Services, LLC

Email: support@sentisense.ai

Website: sentisense.ai

We will respond to your inquiry within a reasonable timeframe, typically within 30 days.

Additional Disclosures

AI Features and Data Processing

Our Platform uses artificial intelligence to analyze market data, news, and social media content. When you interact with AI features:

Brokerage Account Connections

Currently Unavailable: Third-party brokerage account connection features are not currently active. If brokerage integration features are activated in the future, appropriate privacy disclosures will be provided at that time.

Market Data Usage

Market data displayed on the Platform is sourced from third-party providers and may be delayed or subject to usage restrictions. Your use of market data is subject to the terms and conditions of our data providers.


By using the Platform, you acknowledge that you have read, understood, and agree to this Privacy Policy.

For our complete Terms of Service, please visit: https://sentisense.ai/agreement/Terms-of-Service.pdf

For information about AI features and disclaimers, please visit: https://sentisense.ai/agreement/SentiSense-Disclaimer.pdf